Frequently Asked Questions
Everything you need to know about shopping with University Co-op
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Depending on your location, shipping takes between 3-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn, unwashed clothing with original tags still attached. Please note that custom-printed or personalized items are final sale and cannot be returned.
How do I know which size to order?
Each product page features a detailed size guide. Since we carry multiple brands, we recommend checking the specific measurements for each item to ensure the best fit for your style.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout. Please note that customers are responsible for any applicable customs duties.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our partner, Afterpay.
Are your products officially licensed?
Absolutely. Every item in the University Co-op store is 100% officially licensed. A portion of every purchase goes back to supporting university programs and student initiatives.